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·         Annie Bennett (left) and Jill Johnson work out of the Mankato office of Jeane Thorne Inc.

Thorne1  Pat Christman

February 14, 2011

Bennett finds right fit between employer, employee

When Annie Bennett, sales account manager for Jeane Thorne, meets with business owners and human resource directors, she keeps the appointment short, asks questions, listens, and learns what they need in an employee.

“We’re the matchmaker. We find that person in our registry that has the skill set and will offer more than the employer expects,” said Bennett of Eagle Lake.

Since becoming sales account manager last September, Bennett has proven to be a quick study and has established a firm grasp of the financial, legal and administrative job market in Mankato.

What she’s learned is that businesses are starting to hire employees, and the first and second quarter look promising. Potential and current clients have opened up about the challenge of weeding through 75 resumes to narrow the field to six. Here’s what Bennett tells them.

“Let us help you with that screening process. We can narrow the field to three top candidates and focus on the perfect fit,” Bennett said.

While Bennett focuses on serving and growing Jeane Thorne’s client base, Account Manager Jill Johnson works to recruit quality candidates for their talent pool. Together they help make connections between the two.

“They have such an interest in what clients need and employees need. They have real drive to move the office forward. I’m glad to have them on board,” said Jeane Thorne CEO Mary Marso from the Minneapolis headquarters.

In 1994, Marso opened Jeane Thorne’s only branch office in Mankato. The Greater Mankato market was a growing community with solid businesses, higher education and people with strong work ethics, Marso said.

Marso also has deep connections to Mankato. She grew up in Henderson and graduated from Minnesota State University. She gifted the Marso-Schmitz Plaza to MSU and served on and chaired the MSU Mankato Foundation Board.

Now Marso is banking on Bennett’s energy, creativity and customer skills to serve Mankato and expand the Jeane Thorne name throughout southern Minnesota in towns such as Fairmont, Albert Lea and New Ulm.

Bennett’s strategy is to sign on one or two companies per community so she can fill positions effectively in the short term and build the Jeane Thorne reputation in the long term.

“It’s the employees that make our reputation. Jeane Thorne is the process,” Bennett said.

Job market

In today’s employment market, employers have left positions open and employees are stretched to cover the work. Many laid-off workers haven’t been motivated to update skills and network in a weak job market.

Another reality is lower salaries. The going rate for administrative positions is $10 to $12 an hour and $12 to $14 an hour for accounting positions.

Bennett is working to educate employers that staffing too leanly is not always the most effective way to operate. Bennett and Johnson also are helping their candidates boost their skills and market themselves.

The good news is that Jeane Thorne is receiving and fulfilling requests for temporary employees for projects and medical leaves, as well as temp-to-hire positions.

Doug Kalahar, longtime human resources manager for the Hiniker Company, has been a Jeane Thorne client for years and finds the temp-to-hire process works well.

“Based on my experience, they present good qualified candidates. I’m pleased,” Kalahar said.

Business moves fast in the temporary employment business. Clients call on Monday and expect to interview a candidate the next day, which sets off a flurry of phone calls to qualified candidates to schedule an interview.

Jeane Thorne generates revenue through employer contracts. For example, an employer signs a contract with Jeane Thorne for 800 hours for a full-time employee. During the contracted hours, the employee is employed by Jeane Thorne. The business pays Jeane Thorne to cover the employee’s payroll, taxes, benefits and unemployment insurance.

“The benefit for the business is it lets the business try out the employee to see if it’s a good fit,” Bennett said.

If it is a good fit, the employer can buy out the contract early or hire the employee at the end of the contract. If not, Jeane Thorne will find somebody else. 


Talent Pool

For job seekers, Jeane Thorne placement services are free. To recruit candidates, Bennett and Johnson attend job fairs, search websites and network.

Then Jeane Thorne conducts a thorough screening. All candidates take its online Prove It! Tests on grammar, spelling, math and the Microsoft Office Suite. Specialty tests for the financial and legal fields are available. The results define a candidate’s skill sets.

Many companies are looking for accounts payable and receivable employees with three to five years experience and knowledge of Microsoft QuickBooks, noted Bennett. In fact, Bennett advises job candidates to take a QuickBooks course because the skill is in such demand.

“What we try to do is make you marketable,” Bennett said. “What do you bring to the table that makes you extraordinary?”

Bennett and Johnson look closely at their candidates’ resumes. They require a skill summary at the top of the page and often refer candidates to the Minnesota Workforce Center for help to write their resumes. They also coach their candidates on interviewing, business attire and more.

In May 2010, Patrice Mattison, a paralegal and executive administrative assistant, was placed at AgStar in Mankato. Mattison had been registered with Jeane Thorne for about two years.

“I so admire that they (Jeane Thorne) never forgot me,” Mattison said. “It’s so perfect. It was in the legal department and I was graduating with my paralegal degree.”

Once a candidate makes the Jeane Thorne registry, Bennett is a proactive marketing partner. The best part of her career is when she makes the perfect placement for her candidates and employers.

“I get pretty excited about it,” Bennett said.

·         Jeane Thorne expects hiring to pick up the first half of this year.

Thorne3  John Cross